Start: 3 May 2023
End: 4 May 2023
United Arab Emirates
Customer Relationship Management
This course fully covers the CRM process and all of its advantages. Customer Relationship Management is crucial in enabling organizations to successfully adopt strategies, processes, and technologies targeted at attracting and financially maintaining customers. The main goal of this course is to give participants a solid foundation in CRM principles and best practices so they may successfully implement CRM procedures for long-term profitability.
Delegates will initially learn what CRM is and its main objective before being made aware of its numerous advantages. The course will then address operations management, where participants will discover the elements that drive CRM. Later, the CRM method will be explained along with examples that clarify the duties and responsibilities of a CRM.
Overview of Customer Relationship Management:
Building Relationships with Customers:
Maximizing Customer Relationships:
Providing the best while acquiring benefits from Clients:
The training will be conducted in a welcoming, inclusive and professional atmosphere, which is conducive for different learning styles, but respects each attendee as an individual and ensures each individual is challenged and achieve maximum benefit from the course. Our goal is that attendees will be highly engaged and encouraged to be participative.