Start: 18 October 2023
End: 19 October 2023
United Arab Emirates
Secretarial and Modern Office Management
A secretary is essential for keeping the gears of every organization running smoothly. Without efficient Office Administration, even the most well performing team will find themselves bogged down with back Office tasks. An effective secretary should be a cohesive force in a company, allowing the business to drive forward.
Through this course, the learner will achieve a number of skills and competencies and will
acquire knowledge related to the skills needed to successfully work in an office and
perform daily routine tasks in an administrative environment.
1. The Departments of a Company;
2. Filing Systems;
3. Telephone Skills;
4. Communication Skills in an Office and Business Etiquette;
5. Petty Cash Management & Invoicing ;
6. Payroll Systems: Wages and Salaries;
8. Meetings and Minute Taking
9. Business Writing Skills
10. Report Writing
11. Making Travel Arrangements
12. Customer Care
13. Job Searching and Interviewing
The training will be conducted in a friendly, inclusive and professional atmosphere, which is conducive for different learning styles, but respects each attendee as an individual and ensures each one is challenged and achieve maximum benefit from the course. Our goal is that attendees will be highly engaged and encouraged to be participative.