Creativity and Innovation
– Define what creativity is and how to begin thinking creatively.- Define innovation and the components necessary for successful innovation to take place
– Recognize how creativity and innovation work together to generate a new service, good or process that adds value to the organization

Developing a creative mindset
– Discuss the importance of curiosity and its role in developing a creative mindset.
– Identify convergent and divergent thinkers and their roles in creativity and innovation.
– Illustrate the effect of functional fixedness on the creative mind

Overcoming barriers to creativity
– Identify how the absence of psychological safety within a team can inhibit the generation of new ideas and taking risks.
– Describe the concept of failing fast and how failure is imperative to the creative process.
– Explain how everyone can be creative and why it is important to innovate.

Creative strategies that produce innovative ideas
– Define how to use the Socratic Questioning method.
– Discuss how to utilize the brainstorming process and in all settings.
– Describe how to use storyboarding to generate innovative and creative ideas.

Refining your innovative ideas
– Explain how openness, collaboration, learning and knowledge are the keys to successful refinement of innovative ideas and initiatives.
– Outline the actions required to successfully implement and test a new idea.
– Discuss steps and what to do after an innovation has been implemented.

 Sustaining a creative mindset and innovative culture
– Identify ways to practice creativity and innovation in everyday work tasks.
– Discuss how to be resilient when creative and innovative endeavors fail
– Define how to grow and sustain an innovation culture across an organization