BTC

Hiring for Attitude - Hiring the Right People

Course Details

When

Start: 15 Feb 2023

End: 16 Feb 2023

Where

Dubai
United Arab Emirates

Hiring for Attitude - Hiring the Right People

The ‘Hiring for Attitude’ course will help recruiters to understand from new hires what makes high performers. This course will address common misstep of hiring the most skilled candidates by showcasing the other factors that contribute to new hire failure. Additionally, this course will present cases for why attitude is the most important factor to consider when screening candidates. It will also provide tools for recruiters and hiring managers effective questioning techniques that will identify high performers from low performers. The tools also help create questions that will elicit truthful answers from candidates rather than scripted and rehearsed responses.

Course Outline

UNDERSTANING REASONS WHY NEW HIRES FAIL
There are five main reasons why new hires fail. They typically lack one or more of the following things:
• Coachability
• Emotional intelligence
• Motivation
• Temperament
• Technical competence



CLEAR UNDERSTANDING ON WHY ATTITUDE IS BIGGER THAN SKILL
As per several research, indicates that around 89% of the time an employee is a bad hire is due to attitude. As illustrated in the reasons they fail, technical competence contributes to only 11% of the failures. Everything else points to attitude.
There are steps to avoiding bad hires is for managers to make a list of comprehensive characteristics of their performance outliers. This will help them identify characteristics that contribute to low performance and that are specific to the roles within their organization. Common examples of low performer characteristics include lack of initiative, feeling of entitlement, and resistance to change.

ATTITUDE ALIGNMENT-EMPLOYEES YOU SHOULDN’T HIRE
1. Attitudes do not and NOT willing to fit the organization’s culture.
2. Problematic attitudes.
Attitude alignment is key in an organization because it allows everyone to focus on the same goal. Having employees whose attitudes are not aligned with the organization breeds problems. This is the case even if the individual is incredibly skilled. This course proposes that performance is a function of skills and attitudes.

333 EXERCISE
In this exercise, managers need to be able to identify differential characteristics. These are the attitudes that separate high performers from mediocre and outliers. This will help leaders understand, within their organization, what predicts success and what predicts failure.
To do this, managers need to simply write down the attitudinal characteristics of the 3 best and 3 worst employees within the organization over the past 3 years.
From here, leaders can develop interview questions that help determine whether candidates possess high-performer characteristics.

BEHAVIORAL INTERVIEW QUESTIONS
This course will provide extensive tools for crafting the right types of interview questions that identify top performers. This will refine the importance of good behavioral questions that elicit honest truths about the candidates rather than canned responses. For example, asking a question like “Tell me about a time when you had to overcome a challenge, what did you to do succeed?” has an obvious tip-off. These questions are useless as they trigger the candidate to respond with rehearsed answers. Instead, interviewers need to ask behavioral questions with no prompts for the candidate.

CREATING EFFECTIVE INTERVIEW QUESTIONS

VERIFYING COACHABILITY

KEY TAKEAWAYS
• Attitude is the most common reason that someone is a bad hire.
• The reasons why new hires fail is their lack of coachability, emotional intelligence, motivation, temperament, and technical competence.
• Managers need to create interview questions that will help them select high performers by identifying differential characteristics.


Training Method

The training will be conducted in a friendly, inclusive and fun atmosphere, which is conducive for different learning styles, but respects each attendee as an individual and ensures each one is challenged and ensures each individual is challenged and achieve maximum benefit from the course. Our goal is that attendees will be highly engaged and encouraged to be participative.

Book your place

Hiring for Attitude – Hiring the Right People​
15 Feb 2023 – 16 Feb 2023
Location: Dubai
AED 4500