PA & Professional Administrative Skills

Course Details

Session: 2 Days

Hours: 8 Hours /Day

Mode: Face to Face / online


United Arab Emirates

PA & Professional Administrative Skills

This course has been designed to provide the highest quality of training for anyone looking to advance their skills and build on their strengths.
For managers to make maximize the use of their time and focus on important plans and decisions, an assistant who is competent and efficient is a big help.
To empower PAs and administrative personnel to develop to the best of their potential BTC are offering the ” PA and Professional Admin Skills Training” to the MENA region.

Key Learning Points:
  • Identify your own level of organization techniques
  • How to become the perfect planner
  • Efficiently and effective time management
  • Relationship Building- Manager and Me
  • Different levels of approach to complex decisions
  • Communication Skills- Written & Verbal

Course Content

  • Identify the role and tasks
  • Professional Telephone skills and call screening
  • Business Communication Skills
  • Proven and efficient organizational skills
  • People management in all levels
  • Managing expectation
  • Assertiveness vs Aggressiveness
  • Using planning tools
  • Dealing with Difficult Personalities
Training Method

The training will be conducted in a friendly, inclusive and fun atmosphere, which is conducive for different learning styles, but respects each attendee as an individual and ensures each one is challenged and ensures each individual is challenged and achieve maximum benefit from the course. Our goal is that attendees will be highly engaged and encouraged to be participative.

Book your place

PA & Professional Administrative Skills